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Instagram introduces a new feature to help users recover their accounts stolen by hackers.

This feature is only shown when two scenarios occur :

  1. First, the users many times enter the wrong password with the assumption that it has been changed by the hackers.
  2. Second, users choose the menu “login problem?” on the “Forgot password?” page.

So, what are the steps to recovery?

Instagram will send the code in the form of 6 digits to the users who have difficulty when logging in because their account has been hacked. The deliveries are made via personal contacts that have been saved. It can be either the email or the phone number.

Next, the user just simply enters the received security code number and re-verifies the e-mail or the phone number linked with the account.

“Through testing this new feature, the users can restore their accounts via their account info. Such as the account name or contact info that linked with the user’s account, has been changed by the hackers,” said Instagram. As quoted by KompasTekno, Wednesday (06/19/2019).

Android Instagram also stated that they would continue to improve this security feature in the next few months.

This feature is being tested and is starting to be available for Android devices. The IOS devices are said to join in receiving this feature in stages.


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